TryBluff Help and Support Center
Answers for the most common questions about TryBluff's poker tools, account setup, and community features — and how to reach a human when the docs don't cover it.
Common topics
- Account & waitlist — TryBluff is in waitlist early access; new accounts are approved from the waitlist. Sign-in issues usually mean your approval hasn't landed yet.
- Bankroll tracker — logging sessions, fixing a mis-entered buy-in, understanding ROI vs bb/hour, and CSV export. The tracker page documents the workflow.
- Calculators — the equity calculator and ICM calculator are free and need no account; each page explains its inputs and edge cases.
- Academy & quiz — lesson progress, mastery checks, and the Poker IQ quiz scoring.
- Billing — paid Shark and Whale plans are paused during the free beta; existing subscribers keep their billing portal access.
Contact support
If you can't find an answer, email hello@trybluff.com — a human reads every message. Include the page you were on and what you expected to happen; screenshots help.